Terms and Conditions

Terms and Conditions

V2 01/07/2016

The following Terms and Conditions apply for orders of items at

Article 1 Applicability
1.1 These terms and conditions apply to all offers of and all agreements entered into with where these conditions are not expressly in writing by one or more parties.

1.2 If the Customer refers to his / her conditions, those conditions do not apply unless expressly agreed in writing by

1.3 The provisions may be waived only if expressly agreed in writing in this agreement and in which case the other provisions of these Terms and Conditions remain in full force.

1.4 Accepting an offer or placing an order implies that the Customer accepts the applicability of these General Terms and Conditions.

1.5 A Customer is defined as any visitor to the website or any natural or legal person with in a contractual relationship of any kind is or will be.

1.6 reserves the right to amend or supplement the law for these terms and conditions from time to time.

1.7 By using the website of and / or placing an order the Customer accepts these terms and conditions and all other rights and obligations as stated on the website.

Article 2 Offers / agreements
2.1 All are free and while stocks last.


2.2 expressly reserves the right to change prices, especially when under (legal) regulations.

2.3 An agreement is concluded at the moment an order confirmation has been sent order issued by the Customer by email to the email address specified by the customer. Customer and expressly agree that by using electronic communication constitute a valid agreement as soon as this confirmation is sent to the Customer. The electronic files of, to the extent the law allows, as a presumption of evidence.

2.4 Information, images, oral communications, telephone or email and statements etc. relating to all offers and the main characteristics of the products as accurately as possible (again) or done. does not guarantee that all products and deals fully with the information etc. are consistent. Any changes do not qualify for compensation and / or dissolution.

Article 3 Prices and payments
3.1 All prices are denominated in Euros, including VAT and excluding shipping costs, unless otherwise stated or agreed in writing.

3.2 The shipping costs are listed on the website.

3.3 Special offers are only valid for the period mentioned on the website relating to that special offer.

3.4 can not be held to its offers if the customer, in terms of reasonableness and fairness and in society prevailing views, ought to understand that the offer or any part thereof, an obvious mistake or error.

3.5 Offers do not apply automatically to repeat orders.

3.6 Orders through the website can be paid in the following manner:

• Payment in advance on bank account; Customer is the amount including shipping costs and any additional services to bank account in the name of to Limburg (Netherlands).

• Payment via iDeal; The customer pays in advance the product cost including shipping and any costs of additional services on to to Limburg (Netherlands). Here, the customer automatically agree to the terms of iDeal.
3.7 Agreements for which any due payment has not been four weeks after the conclusion of the contract shall be canceled automatically.

• Payment via PayPal. Here the terms of PayPal funds

• Payment by e-banking Germany. It is subject to the payment terms of sofort banking.

• Payment by Mr. Cash Belgium. Here the payment terms of Mr. Cash funds

3.7 Payment Obligations are not there. Wanner you ordered from us results in an email invoice. Until we receive, we will not send the goods the money. So there is no payment obligation. If we do not receive payment will automatically cancel your order within two weeks.

Payment Obligation exists only when you order COD. Unless you refuse the package at the door and let return.

Article 4 Delivery
4.1 holds most items in stock. Orders will be delivered as soon as possible:

• When paying in advance (about books, iDeal, sofort banking, Mr. Cash and PayPal) will be sent to the ordered items usually on the first business day on which the payment can be checked before 15:00

• The above delivery times are indicative and never a deadline. Late delivery gives the Customer no right to compensation or the right to cancel the order or terminate the agreement, unless the delay in delivery is such that the customer can not reasonably be expected that the Customer to maintain the agreement late. The customer is then entitled to cancel the order or terminate the agreement if necessary. If such payments will be returned.

4.2 If a product is temporarily out of stock is ordered by the Customer will be notified when the product becomes available. Delays will be to the Customer by email or by telephone.

4.3 Delivery takes place at the address provided by the customer at the conclusion of the agreement. Transmission occurs through the regular dispatch of letter (TNT-post) or GLS parcel.

4.4 The shipping of orders are determined based on the current rates of GLS. These are calculated on the basis of the total weight of the items ordered and packaging material. is not liable for loss or damage to goods during shipment via TNT Post and GLS. The customer is obliged to return items at their own expense. Ksoten of an average pack will be around € 10.00

Article 5 Ownership
5.1 The ownership of products is transferred only if the customer all that the Customer is liable under any agreement to have paid. The risk in respect of the products is at the moment that the products are made by available to the carrier. If the Customer fails to take delivery of the products, the resulting damages and costs of his / her account. Any returns to be borne by the customer and have delivered upon written notification to

Article 6 Returning
6.1 The Customer is obliged to examine the goods carefully upon delivery whether the products meet the agreement. The Customer must take into account small size and color differences of the products shown on the website. If products do not meet the agreement, you must as soon as possible and in any event within seven (14) days after delivery, or after observation of the delivery was reasonably possible, in writing and sufficient detail. This is done via e-mail to [email protected].

6.2 If it is demonstrated that the products do not meet the agreement, have the choice to replace the products on their return by new products or to refund the invoice value.

6.3 If you do not wish to purchase a product for any reason, you have the right to return the product within fourteen (14) days after delivery to Returns are only accepted in this case if the products are not damaged or used. For sealed products, the seal must not be broken. We ask you Silicon Sand More thereof to notify for return via email to [email protected] or by telephone on 0031 (0) 46 4100 6260

6.4 If the Customer uses the law as stated in the previous paragraph, then ensure repayment within 14 days of the Customer to paid including the shipping fee, but excluding the return costs (on average € 10, 00 per parcel by TNT post).

6.5 The cost of returning the goods are borne by the customer (an average of € 10.00 per parcel by TNT Post)

Article 7 Liability
7.1 is never obliged to pay any compensation to the Customer or others, unless there is intent or gross negligence on the part of is never liable for consequential damages, indirect damages and profits or turnover.

7.2 When, for whatever reason, is obliged to compensate any damage compensation will never exceed an amount equal to the invoice value to the product or service which caused the damage.

Article 8 Force majeure
8.1 In case of force majeure is not obliged to fulfill its obligations to the Customer or the obligation is suspended for the duration of the force majeure.

8.2 Force majeure includes any circumstance beyond its control, thus fulfilling its obligations to the Customer is prevented wholly or in part. Those circumstances include strikes, fires, business failures, power failures, non or late delivery by suppliers or other third parties and to obtain absence of any government permit. Also, the force majeure include failures in (telecommunications) networks or connections or communication systems used and / or are not available at any time from the website.

Article 9 Intellectual property
9.1 The Customer acknowledges that all intellectual property rights of the information, graphics, announcements or other expressions concerning the products and / or concerning the internet site at, its suppliers or other claimants.

9.2 Intellectual property includes patents, copyrights, trademarks, design rights and / or other (intellectual property) rights, which also included whether or not patentable technical and / or commercial know-how, methods and concepts.

9.3 It is to make the customer is prohibited from using, making changes below included, intellectual property rights as described in this article, such as duplication, without the express prior written consent of, its suppliers or other claimants unless this for private use in relation to the product itself.

Article 10 Personal
10.1 The data provided by the Customer will be treated confidentially by and used for the following purposes:

• processing the order;

• payment and delivery at the correct address

• promote the usability of the site

• the ability to make (personalized) offers and promotions or provide you relevant information or news from Silicon Sand More.

10.2 will observe the applicable privacy regulations and legislation.

10.3 expressly provided no customer information to third parties.

Article 11 Governing law and jurisdiction
11.1 All rights, obligations, offers, orders and agreements to which these general conditions apply, including these conditions, only Dutch law.

11.2 The applicability of the Vienna Sales Convention is expressly excluded.

11.3 All disputes between parties will be submitted exclusively to the competent court in Limburg (Netherlands).

Article 12 Miscellaneous
12.1 is registered with the Chamber of Commerce Nedform BV Chamber of Commerce number:

12.2 Tax Identification Number (VAT number) of Nedform BV: NL8146.05.941.B01

12.3 Please send all correspondence to, with email address [email protected].

12.4 If by for any length of time does not deviate permitted by these Terms and Conditions, will not prejudice their right to demand immediate and strict compliance with requirements these terms and conditions. The Customer can never assert any right by virtue of the fact that these conditions smoothly.

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