Privacy Policy

Privacy policy
Version 1.0
This page was last modified on 16/04/18.


INTRODUCTION ensures that your data is protected when you use our services. We therefore have a policy that states how your personal details are processed and protected.

WHO IS RESPONSIBLE FOR YOUR PERSONAL DATA? acts as the responsible party for your personal data and is therefore responsible for your personal data under the Personal Data Protection Act.


Your personal data is stored and maintained within the European Economic Area ("EEA"), but can also be transferred to or processed in a country outside the EEA area. Such transfer of your personal data is carried out in accordance with applicable laws.


We collect personal information that you provide to us, for example when you place an order or contact our customer service. Personal information that you provide to us may contain your contact details, date of birth and payment details.


We may use your personal information to:

  • Create and manage your personal account at
  • Process your orders and returns via our online services.
  • Send SMS notifications about the delivery status.
  • Contact in case of problems with the delivery of your items.
  • Answer your questions.
  • Send marketing information such as newsletters.
  • To ensure that you have the legal age associated with online shopping.
  • You can send surveys that give you the opportunity to influence our offers and services.
  • Avoid abuse and improper use of our services

We do not store your data longer than is necessary for the performance of our services or as long as we are required by law. Your personal details will then be deleted.


In order to be able to show our Trusted Shops quality mark, the possibly collected reviews and the product range of Trusted Shops after an order, the Trusted Shops Trustbadge is integrated on this website.

After weighing our various interests, this protects the legitimate prevailing interests for optimal marketing of our offer. The Trustbadge and the advertised services are a product of TRUSTED SHOPS GmbH, Subbelrather Str. 15C, 50823 Cologne, Germany. When a Trustbadge is requested, the web server automatically saves a so-called server log file in which your request with, for example, your IP address, the date and time of the request, the amount of data sent and the name of your internet provider (access data) is documented. These access data will not be processed and automatically overwritten at the latest 7 days after your last visit to the page. Other personal data will only be passed on to Trusted Shops when you choose to use the Trusted Shops products after placing an order or are already registered for their use. In that case the contract between you and Trusted Shops applies.


You have the right at any time to request information about the personal data we keep for you (free once a year). If the data is incorrect, incomplete or not applicable, you can ask us to change or delete the data. We can not delete your data in the event of a legally established storage obligation, such as accounting rules, or if there are other legitimate reasons for storing such data, such as outstanding debts. You can withdraw your consent to the use of your data for marketing purposes at any time.


Your personal information will be processed within We will never forward / sell / exchange your data with third parties for marketing purposes. Data that is forwarded to third parties is only used to provide services, for example shipping partners in connection with shipments, media companies for spreading the newsletter and credit information or collection agencies in connection with credit checks, identity checks and direct debits.


We have taken technical and organizational measures to protect your data against unauthorized access, loss or manipulation, etc. Our security measures are constantly being improved in case of technological developments.

To make credit card payments with us as secure as possible, all information is sent in encrypted form. This means that the information is sent through a secure connection and that your credit card details can not be seen by external parties. For credit card payments, we work with an authorized payment partner who allows us to check directly with the bank whether the credit card is valid for purchases. Our payment partner will process your credit card details in the correct manner as laid down in the international security standard PCI DSS, developed by credit card organizations VISA and MasterCard. This means that your credit card details are processed according to the highest security standard. If you pay with a credit card, we reserve the right to perform an identity check.


A cookie is a small text file that is stored on your computer or mobile device and that is retrieved from the website during subsequent visits. uses cookies to make your visit to our website more pleasant and easier. We do not use cookies to store personal information or to pass on information to third parties.

There are two types of cookies: permanent cookies and temporary cookies (session cookies). Permanent cookies are stored as a file on your computer or mobile device for a maximum of 12 months. Session cookies are temporarily stored and will be deleted as soon as you close your browser. We use session cookies when you use the product filter and to check if you are logged in or have an article in your shopping cart.

You can easily delete cookies from your computer or mobile device via your browser. For instructions on settings for cookies and the removal of cookies, see the "Help" section in your browser. You can choose to disable cookies or you can indicate that you will receive a notification every time a new cookie is sent to your computer or mobile device. Remember that if you choose to disable cookies, you can not use all functions on the website.

Cookies for Social Media

The products you view on can be shared via social media through buttons. The functioning of these buttons uses social media cookies from the social media parties, so that they recognize you the moment you want to share an article or video. These cookies thus make it possible for logged-in users of selected social media to share certain content of our website directly.

For the cookies that the social media parties place and the possible data they collect, we refer to the statements that these parties provide on their own websites. Note that these statements can change regularly. has no influence on this.

Other / unforeseen cookies

Because of the way in which the internet and websites work, it may be that we do not always have insight into the cookies that third parties place via our website. This is especially the case if our web pages contain so-called embedded elements; these are texts, documents, pictures or films that are stored with another party, but which are shown on, in or via our website.

Should you encounter cookies on this website that fall into this category and that we have not mentioned above, please let us know. Or contact the third party directly and ask which cookies they put, what the reason is, what the lifespan of the cookie is and how they have guaranteed your privacy.


On there are links to other websites that we do not supervise. We do not accept any liability for the protection of personal data or the content of these websites.


Hofdwarsweg 20
6161DD Geleen
The Netherlands

Telephone: +31 (0) 46 410 62 60
Fax: +31 (0) 46 410 62 70

E-mail: [email protected]

Chamber of Commerce:

Representative: Rob Collaris

VAT number: NL8146.05.941.B01

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